Address

Tanahbala Island, North Sumartra

Email

bookings@nirwanaislandresort.com

Privacy Policy

Last Updated: April 30, 2025

At Nirvana Cove Resort, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nirvanaislandresort.com

] (“Website”), and when you book a stay or make an inquiry through our services.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Address

  • Payment details (if applicable for bookings)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device type

  • Pages visited on our website

  • Date and time of access

2. How We Use Your Information

We use the collected information to:

  • Process reservations and respond to inquiries

  • Improve user experience on our website

  • Send promotional emails (only if you opt-in)

  • Ensure the security and integrity of our services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment gateways, email services)

  • Legal authorities, if required by law

  • Our business partners, but only to deliver resort-related services

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Understand how visitors use our website

  • Remember your preferences

  • Improve our site functionality

You can disable cookies through your browser settings, but some features of the site may not work properly.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for marketing emails at any time

  • Request a copy of the data we have collected about you